Don't take our word for it
Client feedback and loyalty
90% of survey respondents are very satisfied/satisfied with IBB
81% of our surveyed business is repeat business or through recommendation
What our clients say about us
Employment
"Time spent by secondees in the business means we get good relevant advice."
"The whole affair has taken less time than I thought it would, thanks to your diligence and tenacious handling of matters."
“I would like to take this opportunity to thank you firstly for believing in me and taking my case on.”
“I do not think that I would have keep going without your help the professional and supportive way you worked for me helped me to get through it.”
“I have always been kept fully informed of what was happening such as deadlines which made it easier for me to keep up with the paperwork.”
“I never receive anything but 100 per cent commitment from you.”
Commercial Dispute Resolution
"I am very satisfied with Paul, he's an asset, I get on with them all."
"Mark will always have an opinion - as well as alternatives. More importantly, these opinions have, with the benefit of hindsight, been shown to be insightful, appropriate and extremely valuable."
Real Estate Investment & Management
"Quality at reasonable prices compared with City firms."
“Breadth of knowledge throughout the firm."
“Legal expertise combined with good relationships."
“Strengths are efficiency, promptness and Ross Johnstone's specialist knowledge."
“West End/City standards, at non-City prices."
“Prompt and succinct information and suggestions."
Residential Development
"I think of you as an extension of my business."
"Sue Mawson is very important to us. She is thought of very highly. We are very impressed with Vivien Rimmer."
"Vivien Rimmer is spot on. The people are very important to us."
Residential Conveyancing
"Efficient, friendly and totally dependable."
"Down to earth, setting idealistic expectations, professionalism."
"Knowledge, clarity, communication, humanity, empathy."
Wills, trusts and probate
"Impressed with inheritance tax advice."
"You really care about your clients."
"Professionalism, clarity, long-serving personnel, understanding attitude."
Crime
"Well, in a nutshell, I trust you."
"Speed of response, approachability, supportive attitude."
"Always there if needed."
Personal Injury and Clinical Negligence
“Malcolm Underhill always gets the best possible result for his clients, understanding their needs and problems.”
Simon Edwards, counsel
“Malcolm is a friendly and approachable Solicitor, who offers an excellent level of service to myself and our client. He responds in a timely manner and communicates effectively. I would have no qualms about working with Malcolm on other cases, if the opportunity arose. It is a pleasure to work with him and I would whole heatedly recommend his service to others.”
Tracey Allport, Case Manager/Occupational Therapist
“I was a training/events organiser at the Association of Personal Injury Lawyers (APIL). I have worked with Malcolm on several occasions over the years, as he has written, developed and presented a number of training events for APIL across the country. As well as being fun to work with Malcolm has attracted excellent feedback from the members and we have frequently had to re-run courses due to popular demand! Malcolm knows his subject matter inside out, he is articulate and approachable with a good sense of humour.”
Frances Hubbard
“I provide brain injury case management services for clients of Malcolm. I regularly feedback and liaise with him regarding the clients. I have always found Malcolm to be a very good communicator, effective and highly skilled as a claimant Solicitor within the complex field of personal injury and brain injury. I have found Malcolm very supportive and always approachable.”
Nick Carter, Brain Injury Case Manager
"Thank you for all your hard work over the last 4 years in securing me a successful claim."
"At the court I was put at my ease by yourself and your wonderful team of Alex and Kate, please pass on my sincere thanks to them."
"I am so pleased my union Unite had the foresight to instruct such a pleasant and professional firm of solicitors as IBB. I have told my former colleagues and fellow Unite members that they are in safe hands with you if they should themselves have difficulties in the future."
"I do not know what the future has in store for me but my financial situation has been made a lot easier with a successful claim, I would not have achieved this without you and your superb team at IBB"
Chambers Directory 2011 recommends IBB for:
Charities
“This firm gives "prompt and excellent advice" on property, employment and charity matters. It advises a large number of religious charities, including Institute of Our Lady of Mercy, Ursuline Sisters Brentwood and Southwark Roman Catholic Diocese. "They have a terrific understanding of the needs of religious organisations," sources say. Peter Burnett is "thoughtful in preparation, detailed in his analysis, and has a conciliatory style," according to sources. He advises on the full range of charity law issues.”
Construction
“This Uxbridge firm's construction practice continues to impress clients with its cost-effective service and the high degree of partner involvement on offer. It is making its mark on the health sector, having recently advised the Teenage Cancer Trust on its multimillion-pound programme of funding and procuring developments at NHS hospital sites across the UK. It acts for a range of funder, developer and contractor clients. Paul Brampton is praised by clients for his "excellent attention to detail." He advises on contentious and non-contentious matters."
Crime
“This firm has one of the largest criminal practices in the South East. The firm's work often has an international dimension; it recently represented two company directors in the largest ever investigation into the unlicensed movement of military goods between Eastern Europe and various other foreign countries. Tom Brownlow is a "solid and very sound practitioner with an immense wealth of experience."”
Dispute Resolution
“This team "punches way above its weight and consistently provides excellent advice." Clients note the team's strategic input, saying that its lawyers "always manage to plot the best course." It focuses on contractual, company and shareholder disputes, often handling cases with an international element. The team recently acted for Cummins UK in defending a USD50 million claim for breach of contract.
Paul Kite "is very insightful, considers all aspects of a case and takes a pragmatic and commercial view." His wide-ranging practice covers contract law, partnership and shareholder disputes, professional negligence and insolvency claims. Mark Lewis is a highly regarded commercial litigator who specialises in IP, media and IT disputes. Associate Tim Rutherford enters the rankings this year, having received praise for his "timely, sensible and intelligent advice."”
Employment
“IBB’s employment group is going from strength to strength, with a client base that includes Renault, Hertz and Hasbro. In the past year, it has seen an increase in tribunal litigation and redundancy programmes.
Justin Govier heads the team and is considered “a very safe pair of hands” for any employment issue.”
Family/Matrimonial
“The group here is undergoing a period of consolidation following the departure of Jan Galloway. It continues to act for high net worth individuals in ancillary relief.
Shon Roberts is head of the department. ”
Information Technology
“This firm has offices in Uxbridge and Chesham. It is recommended for its contentious work, and handles major technology disputes for clients such as Sony.
Mark Lewis is a key contact.”
Personal Injury: Mainly Claimant
“The growing practice at IBB handles a wide variety of cases, including an increasing number of severe injury cases. This focus is complemented by the firm's private client practice, which offers services in relation to personal injury trusts and deputyship. Major clients of the firm include the unions Unite and GMB.
Practice head Malcolm Underhill is well respected for his work on head injury, child abuse, employers' liability and industrial disease cases. ”
Private Client
“This team advises clients on Lasting Powers of Attorney and applications to the Court of Protection. "They are on the ball and instantly recognise the problem," say sources.
Jacqueline Almond is a key contact in the team.”
Real Estate
“IBB has recently advised a number of developers looking to dispose of and refinance development sites. It is also growing its presence in the retail sector, and acts for a number of household-name clients. Clients say that the firm "maintains a very high level of client service."
Client Service "They send things through so quickly and never need to be chased up."
Juliusz Wodzianski is the main contact.”
Real Estate Litigation
“IBB Solicitors has offices in Uxbridge and Chesham, and widely respected for its contentious property work. The group acts for clients such as Aviva, Bellway Homes and Hertz.
Andrew Olins is a specialist in the buying and selling of development sites. Sources say: "He knows his stuff and isn't afraid to take an aggressive approach."”
Restructuring/Insolvency
“IBB Solicitors is well known in the local market for its professional service and "excellent technical expertise." Sources say that the firm invests in building relationships with its clients.
Clients say they are approachable, give clear advice, and are good negotiators.”
The Legal 500 recommends IBB for:
Charities
“Peter Burnett at IBB (Iliffes Booth Bennett) has ‘particular knowledge of religious charities‘, and was recently appointed sole English representative on the board of directors of the Mercy International Association.”
Construction
“Clients appreciate ‘the expertise and delivery’ of Paul Brampton at IBB (Iliffes Booth Bennett).”
Corporate and commercial
“IBB (Iliffes Booth Bennett) recently advised Trans-Siberian Gold Plc on its £7m AIM listing, as well as its associated conversion of US$8m of existing debt facilities. Clients say the firm ‘represents a good balance of professional service and cost’, with David Clark highlighted as having ‘deep knowledge and good communication skills’.”
Crime, fraud and licensing
“The four-partner team at IBB (Iliffes Booth Bennett) is headed by the ‘always available, highly knowledgeable‘ Anil Rajani. In 2008 the firm acted for a client in relation to high-profile extradition proceedings brought by the government of Trinidad and Tobago. The firm also represented a company director charged with money laundering as part of the £53m Securitas Robbery.”
Dispute resolution
“IBB (Iliffes Booth Bennett) has a strong client base in the automotive and technology sectors, including Renault. Recent highlights include advising a major electronics company on a claim arising from the supply of second-hand grey-market goods.
Finance
“Ross Johnstone heads a four-partner team at IBB (Iliffes Booth Bennett) whose main strength is property finance. The firm also has expertise in loan restructuring. “
Insolvency and corporate recovery
“IBB (Iliffes Booth Bennett) enjoyed another successful year, winning new client Vantis plc in addition to Baker Tilly and Begbies Traynor.”
Human resources
“IBB (Iliffes Booth Bennett)’s team ‘offers a very high standard of service with creative and efficient replies‘. Team head Justin Govier successfully defended a whistle-blowing claim before the Employment Tribunal.”
Pensions
“IBB (Iliffes Booth Bennett) partner David Clark has experience advising trustees and employers.”
Personal injury - claimant
“Well known for its trade union work, IBB (Iliffes Booth Bennett) has a strong track record in occupational disease cases. Malcolm Underhill leads the group.”
Family
“IBB (Iliffes Booth Bennett) continues to field a ‘consistently high standard of lawyers‘, particularly in matters relating to complex childcare cases. Liz Fitzpatrick’s advocacy skills are of ‘an extremely high standard’.”
Personal tax, trusts and probate
“IBB (Iliffes Booth Bennett)’s private client practice has been working closely with its finance and litigation teams to provide a comprehensive service to its high-net-worth client base. The team ‘works hard to deliver quick and effective service’.”
Property litigation
“Acting for a client list that includes Bellway Homes and Aviva, IBB (Iliffes Booth Bennett)’s Andrew Olins and Jon Mowbray handle a broad spectrum of cases.”
Real estate
“Real estate work forms the backbone of IBB (Iliffes Booth Bennett)’s practice, with David Silva leading a team that fields ‘City-experienced lawyers at sensible rates‘. The team acts as sole property adviser to Aviva. Clients recommend Susan Mawson and Juliusz Wodzianski for ‘combining sound technical knowledge with good commercial acumen’.”
